USER SUPPORT
iOS: [ apple AT kemco DOT jp ]
Android: [ android AT kemco DOT jp ]
- App name and version
- Symptom in detail
- The marketplace where you purchased the app
(Necessary for inquiries concerning transactions)
01:00 - 08:00 (UTC)
20:00 - 03:00 (EST)
21:00 - 04:00 (EDT)
17:00 - 00:00 (PST)
18:00 - 01:00 (PDT)
* Responses can be postponed for Emails arrived out of the support hours.
Android: [ android AT kemco DOT jp ]
Please include the following information in your email
- Device name and its OS version- App name and version
- Symptom in detail
- The marketplace where you purchased the app
(Necessary for inquiries concerning transactions)
Support Hours:
10:00 - 17:00 (JST)01:00 - 08:00 (UTC)
20:00 - 03:00 (EST)
21:00 - 04:00 (EDT)
17:00 - 00:00 (PST)
18:00 - 01:00 (PDT)
* Responses can be postponed for Emails arrived out of the support hours.
GENERAL/BUSINESS INQUIRY
TEL: +81-82-424-0541 (Higashihiroshima Studio)