Privacy Policy

Kotobuki Solution Co., Ltd. (hereinafter referred to as 'the Company') regards the appropriate handling and adequate protection of personal information as an important social responsibility. Accordingly, the Company has established a Privacy Policy as follows:

  1. Clear definition of the purpose of usage, and restrictions governing usage
  2. The Company, in the collection, usage, and provision of personal information, shall, respecting the rights of individuals, make clear the reasons for the collection of any information, and the limits and restrictions governing the usage and provision of such information. Further, the Company shall collect, use and provide this information in an appropriate manner.

  3. Management of personal information
  4. The Company shall keep any personal information in its possession strictly confidential. The Company shall appoint an information management supervisor for each department, and shall manage personal information so as to ensure that the information is not used in any way that may exceed the scope to which the individual has given consent, or that may exceed the scope defined by law or other ordinances. Should any personal information become unnecessary through the termination of the retention period defined by law or the like, or after the period required to provide the Service, the Company shall promptly discard or delete such personal information.

  5. Security and accuracy
  6. The Company shall strive to create and raise awareness of the importance of data security. The Company shall ensure the security and accuracy of data, and shall make every effort to prevent unauthorized access to personal information, loss, destruction or falsification of data, and the leaking of personal information. Should any issue arise, the Company shall strive to minimize the damage and adopt corrective measures immediately.

  7. Observance of and compliance with laws
  8. The Company shall observe and comply with laws governing the protection of personal information, including equivalent laws established by states or guidelines, etc., established by administrative bodies where our service is provided.
    The Company locates its headquarters and branches in Japan and provides various Content services , such as the distribution of games, across the world. In the case the user of related services is located in the European Economic Area (EEA: including 28 EU countries and also Iceland, Liechtenstein and Norway), the Company shall manage personal information in compliance with the EU General Data Protection Regulation (GDPR).

  9. Continuous improvement of regulations regarding personal information
  10. The Company shall, by means of training, and by means of improvements to the auditing system, ensure that both officers and employees of the Company are fully aware of the importance of the protection of personal information. Further, the Company shall develop and implement regulations regarding the management of personal information, and shall review and improve these regulations on an ongoing basis.



April 1, 2005
Hiroyuki Kisaki
President and CEO, Kotobuki Solution Co., Ltd.